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User Guides
How to access the Contacts List
Login into the platform. On the main menu, click on my account then Contacts List. The contac...
Access
Webservices URL: http://infopi.io/text/index.php?app=ws
Parameters
Listed in the below table are webservices parameters for individual tasks. Name Descrip...
Return Codes
Below table lists return codes after unsuccessful call to a webservices operation. Successful ope...
Protocol for API tasks
Send Message Send message to a single or multiple mobile numbers, @username or #groupcode P...
Examples
Send SMS Example webservice URL: http://infopi.io/text/index.php?app=ws&u=<username>...
How to register into the InfoPi System
To register: Access the platform via infopi.io, text.co.ke or textkenya.com. Click on the get ...
How to recover your password
To recover your password: Access the platform via infopi.io. If you are not registered in the p...
How to create a group of contacts
Access the Contacts List. Click on the icon to land on a similar page as shown below. Click ...
How to login into the InfoPi system
Access the platform via http://infopi.io/. If you are not registered in the platform, please re...
How to add a contact to the Contacts List
Access the Contacts List. Click on the add button. If you wish to save the contact in a partic...
How to compose a message
Login into the platform. On the main menu, click on messaging then compose message. ...
How to schedule a message
Compose the desired message. Click on the calendar icon and set the date and time you wish to h...
How to add multiple contacts to the Contacts List
Access the Contacts List. Click on the import button. Prepare an excel file with the contacts...
How to send a message from an external file
Login into the platform. On the main menu, click on messaging then send from file. Prepare a...
How to access message templates
Login into the platform. On the main menu, click on messaging then message template.
How to create a message template
Access the message template page. Click on the icon. Input the template name and compose the t...
How to purchase SMS credits via Mpesa
To purchase credits via Mpesa: Login into your account. On the main menu, click on buy...
Tech Advisory
Historically, buyers have always been on the losing end due to a lack of information or expertise...
Culture
How we are
API
Instructions on how to quickly integrate InfoPi messaging services into various solutions.
Help Center
Catamarun is the only platform that enables businesses to manage IT assets and operations seamles...
InfoPi
Deeper communication via SMS
JuaBill
Utility Platform Guide
Mywaypay Admin
OKR Framework
Best Practices
Getting the most from your IT Support with these best practices.
English User Guide
Français mode d'emploi
Enabling Customer Payments
User Guide - Client / Clientele
JuaBill is an online portal that provides Property Managers real time access to tenant account in...
English User Guide (Moblie)
For Mobile Users
Frequently Asked Questions
JuaBill FAQ's
Introduction
An introduction to managed services platform for IT support
Case Studies
Support Policies
Support Process
How to compose a message using a template
Create the message template. Compose your message, however, rather than typing your message dire...