Frequently Asked Questions
JuaBill FAQ's
How do I check or query my bill?
You can check your monthly pending bill at https://juabill.com/checkbill Step 1: Your account nu...
I haven't received the email for my bill.
Confirm that you entered your Account Number and Email address information correctly. If so, and...
How long does it take to get the bill on email?
Response emails from https://juabill.com/checkbill take less than 2 minutes after they are reque...
I am getting an invalid response when checking my bill online?
Make sure you're verifying your details and getting past the reCaptcha as well. Make sure you ...
What is my account number?
Your account number is the prefix NHE- plus your house number i.e T02 i.e NHE-T02 The prefix NH...
What should I use as my account number?
Your account number is the prefix NHE- plus your house number i.e T02 i.e NHE-T02 The prefix NH...
I do not know my water bill account number
Juabill uses a prefix for your residence + your house number to provide every resident with an ac...
I have not received the SMS bill?
The SMS bill from JuaBill is always sent to House Owners. You can, however, check your bill onl...
CheckBill Email / SMS Template
Dear , You may check for your outstanding water bill online via;- http://juabill.com/checkbil...