Skip to main content

How to compose a message

Login into the platform.

On the main menu, click on messaging then compose message.

ice_screenshot_20161109-134300.png

 

 

 

Compose Message

Write the desired message on the message text box.

ice_screenshot_20161012-155056.png

Note: The character limit per SMS is 160 characters but a message can be a concatenation of numerous SMSs.

If the message has special characters such as ¶®|ĄÐ¾, the character limit per SMS is 70 characters. The message is referred to as a unicode message.

 

 

 

 

Recipients

The recipient can be:

A group - To send the message to the group, type the character # followed by any character in the group name and select the desired group.  

ice_screenshot_20161013-110636.png

Subusers - To send the message to the subusers in your account, type the character @ followed by any character in the username of the subuser then select the desired subuser.

ice_screenshot_20161013-111146.png

A contact in the phonebook - To send the message to a contact in the phonebook, type a few characters of the contact's name then select the desired contact.

ice_screenshot_20161013-111359.png

A contact not saved in the phonebook - To send the message to a contact that has not been saved in the phonebook, type the phone number of the desired recipient.

ice_screenshot_20161013-113237.png

 

 

 

Sender ID

The sender ID is set up by the administrator.

 

 

 

By default, the message footer is the username. However this can be changed to any value or be left blank. The footer is usually appended at the end of the message.

 

Send

You can schedule the message or click the button send to send the message immediately.