User Guide - Client / Clientele
JuaBill is an online portal that provides Property Managers real time access to tenant account info, bills, payment information.
It is designed to be used on desktops, laptops and tablets to empower its users by providing real-time information for payments and client history trails.
How to Login into JuaBill
Access the platform via http://juabill.com If you are not already registered on the platfo...
How to Change my Password
Make sure you're logged in into your Account. If not, see how to Here Step 1: Access your Acco...
How to Update my Account Details
Make sure you're logged in into your Account. If not, see how to Here Step 1: Access your Accou...
How to Reset/Recover Password
To recover your password: Access the platform via juabill.com Select Login Click For...
How to Check for my Current Bill
To check for your bill(s) online Access the platform via http://juabill.com Make sure you're...
How to Import Property Data to Account (CSV Import)
Make sure you're logged in into your Account. If not, see how to Here How to Add Property Unit O...
How to Add Clients to Property (CSV Import)
Pointers; - Use Section 'Tenant Contacts Import' from 'How to Import Property Data to Account (C...
How to Add Meters to Property (CSV Import)
Pointers; - Use Section 'Meters Import' from 'How to Import Property Data to Account (CSV Import...
How to Create Opening Balances for Clients (-/+)
Pointers; - Generally demonstrate with screenshots Call Outs for - Add; Arrears and Cash Balance...
How to Create a Monthly Billing Period for Water Billing (every 30 days)
Pointers; - Generally demonstrate with screenshots How to 'Add New Billing Period' Only (This Ed...
How to Add Meterreadings (CSV Import)
Pointers; - Generally demonstrate with screenshots Meterreadings Import Only (This Editor has a ...
How to Check Meterreadings for Errors
Pointers; - Generally demonstrate with screenshots Common Reading Errors flagged by Red and Ambe...