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How to Access Sent Messages

Login into the platform.

On the main menu, click messaging then sent messages.

ice_screenshot_20161121-145232.png

The sent messages appear as below:

ice_screenshot_20161121-151253.png

Delivery Status:

ice_screenshot_20161121-151723.png   The message has been sent and delivered.

ice_screenshot_20161121-151841.png   The message has been sent and acknowledged by the destination network but not delivered.

ice_screenshot_20161121-152055.png  The message has been sent but has not yet been acknowledged by the destination network.

ice_screenshot_20161123-125709.png   The message has failed either due to:

  • An incorrect format of the recipient's number
  • The recipient's number is restricted or blacklisted
  • The length of message exceeds the permissible characters
  • The message has been pending for more than 24 hours (The duration varies depending on the network)

 

 

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