Recently Updated Pages
How to register into the InfoPi System
To register: Access the platform via infopi.io, text.co.ke or textkenya.com. Click on the get ...
Support Workflow
While some companies might have “unofficial” service level agreements, an SLA isn’t an SLA if it ...
Tech Advisory
Historically, buyers have always been on the losing end due to a lack of information or expertise...
How to Check for my Current Bill
To check for your bill(s) online Access the platform via http://juabill.com Make sure you're...
How to Update my Account Details
Make sure you're logged in into your Account. If not, see how to Here Step 1: Access your Accou...
How to Reset/Recover Password
To recover your password: Access the platform via juabill.com Select Login Click For...
How to Change the Language Settings
Access the application settings.
How to Access WebServices Settings
Access application settings. The webservices settings are as illustrated below: You can adjus...
How to Change the Message Footer
Access the application settings. The default message footer is the username of your account ther...
How to Access Application Settings
Login into the platform. On the main menu, click on my account then Application Settings.
How to edit a contact
Access the contacts list. Click on the name of the contact you wish to edit. Update the detai...
How to delete Contacts
Access the contacts list. Select the contacts to be deleted as illustrated below: Click the s...
How to add multiple contacts to a group
Add all contacts to the contact list either singularly or in multiples. Ensure the group has alr...
How to add multiple contacts to the Contacts List
Access the Contacts List. Click on the import button. Prepare an excel file with the contacts...
How to add a contact to the Contacts List
Access the Contacts List. Click on the add button. If you wish to save the contact in a partic...
How to create a group of contacts
Access the Contacts List. Click on the icon to land on a similar page as shown below. Click ...
How to Access Sent Messages
Login into the platform. On the main menu, click messaging then sent messages. The sent messa...
How to access message templates
Login into the platform. On the main menu, click on messaging then message template.
How to Delete Messages
Access the message(s) you wish to delete, be it inbox messages or sent messages. Tick the check ...
How to send a message from an external file
Login into the platform. On the main menu, click on messaging then send from file. Prepare a...