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LIA Center rely on Lean IT Support to Serve Community Leaders
About Life in Abundance International Life in Abundance is an established non-profit development...
Nandi County Deploys Scalable IT for County-wide Operations
About Nandi County Located in the Great Rift Valley region, Nandi County administration for ICT ...
RMA Warranty/Guarantee
To comply with best practices, all RMA requests should only be processed after a technical suppo...
DAR Regional Office
The buildings designed by Zimmer Gunsul Frasca (ZGF) Architects, the eighth largest architecture ...
RMA
Carrying out logistical requests for on-demand IT can be a hassle especially with need to partici...
End Customer Agreement
This End Customer Agreement (this "Agreement") is an agreement between us (Imani Labs, limited li...
Website Terms of Use
Welcome to www.catamarun.com (the "Site"), owned and operated by Imani Labs Limited ("Imani Labs"...
Online Privacy Statement
Imani Labs Limited are committed to protecting your privacy and providing you with a positive exp...
Return Policy and Requesting a RMA
Warranty Returns To request a return materials authorization (RMA), please complete the RMA requ...
What is Catamarun?
How Catamarun works, what it can do for you, your business and what makes it different to other s...
Case Escalations
In the event that any case cannot be immediately resolved, Catamarun Support will escalate that c...
Hours and SLAs
Catamarun support operates 24x7 support out of support centers based in Nairobi Catamarun has no...
Privacy
The Catamarun management platform provides Support engineers with rich visibility into customer r...
Support Philosophy
Here you'll find the process by which Catamarun coordinates and delivers its technical support re...
Support Paradigm
All contract customers have an explicit support owner at all times. Normally this is a Catamarun...
How to access the Contacts List
Login into the platform. On the main menu, click on my account then Contacts List. The contac...
How to schedule a message
Compose the desired message. Click on the calendar icon and set the date and time you wish to h...
How to compose a message
Login into the platform. On the main menu, click on messaging then compose message. ...
How to recover your password
To recover your password: Access the platform via infopi.io. If you are not registered in the p...
How to login into the InfoPi system
Access the platform via http://infopi.io/. If you are not registered in the platform, please re...