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How to Access the Profile Management Page
Login into the platform. On the main navigation menu, click on my account then preferences.
How to Change the Message Footer
Access the application settings. The default message footer is the username of your account ther...
How to Change my Password
Make sure you're logged in into your Account. If not, see how to Here Step 1: Access your Acco...
How to Update my Account Details
Make sure you're logged in into your Account. If not, see how to Here Step 1: Access your Accou...
How to Reset/Recover Password
To recover your password: Access the platform via juabill.com Select Login Click For...
How to Check for my Current Bill
To check for your bill(s) online Access the platform via http://juabill.com Make sure you're...
How to Login into JuaBill
Access the platform via http://juabill.com If you are not already registered on the platfo...
How to Change the Language Settings
Access the application settings.
How to Access WebServices Settings
Access application settings. The webservices settings are as illustrated below: You can adjus...
How to Access Application Settings
Login into the platform. On the main menu, click on my account then Application Settings.
How to Update your Password
Access the profile management page. Type your preferred password on the space provided and retyp...
How to edit a contact
Access the contacts list. Click on the name of the contact you wish to edit. Update the detai...
How to delete Contacts
Access the contacts list. Select the contacts to be deleted as illustrated below: Click the s...
How to add multiple contacts to a group
Add all contacts to the contact list either singularly or in multiples. Ensure the group has alr...
How to Delete Messages
Access the message(s) you wish to delete, be it inbox messages or sent messages. Tick the check ...
How to Access Sent Messages
Login into the platform. On the main menu, click messaging then sent messages. The sent messa...
How to view Incoming Messages
One can receive messages through a shortcode such as "23456" or via USSD such as " *789# ". Afte...
How to view the status of sent messages
Login into the platform.
How to update the user profile
Access your profile. Input or change the details you wish to update such as name, emailand phone...
How do I check or query my bill?
You can check your monthly pending bill at https://juabill.com/checkbill Step 1: Your account nu...